Industry Advisory Council
Murray Howell – Chairman
Sherwin Williams Automotive Refinishes
Murray has a wealth of knowledge and experience at all levels of the automotive refinish industry. During his 40 years of experience he has held numerous roles ranging from Foreman Spray Painter to Global Business Development Manager. Murray is a continuous improvement expert who has implemented improvement programs in multiple production enviroments utilising lean six sigma technicques.
I have always been very passionate about the importance of education in the automotive repair industry and is extremely excited to be working with such an influential organisation in the automotive repair industry. I view I-CAR as a crucial player which is driving change through highlighting the importance of education and safer work practices.
Car Craft Group
Peter started in the industry at 18 years old at a Ford Dealer in Adelaide working in the parts department before moving into the Dealership’s body shop at 20 years old. From there I have had a passion for the collision repair industry ever since. After a brief period back in parts managing the dealer branch, I was offered a position in a body shop as the estimator/ manager before moving into the advocacy space for the industry with MTA and a stint as the chair of the Industry Code of Conduct.
I have been a long time supporter of training in the industry and during my time at the MTA increasing the numbers attending I-CAR training to record numbers in South Australia, before being offered the position at Car Craft’s Head Office in Perth where the training is a big focus for our body shops and their staff.
Len Hollis Repair Facility
When starting my career, I begun as an apprentice in panel beating. Here, I built my skills up to be a tradesman then moving into a more management role of quoting, assessing and managing the workshop. I then realised I was running the business and could do this for myself. It was after this that I purchased my business located in Sydney Mortlake in 2007; from here I gave the business a complete make over. Len Hollis expanded which saw a purchase of a second factory allowing for major renovations, bringing the facility into the 21st century. My purpose was to make a point of difference within the industry. My point of difference being a focus on presentation, training and technology.
My values and beliefs aligned with I-CAR and I begun their training and education for my staff and myself in 2009 to ensure repairs were kept safe and procedures were heard to. In August 2014 Len Hollis became the first repair center in Sydney to become accredited to be an I-CAR Gold Class repair facility. It was then in 2015 I was elected to sit on the board of I-CAR. Being on the council has further allowed me to explore my passion for training and technology with the industry and see the progress of trained technicians unfold. In June 2019 I joined the Car Craft Group and in August 2020 I was proud to be appointed the chairman of the Car Craft Group for New South Wales.
Paul Hooper originates from Devon, Great Britain. He entered the collision repair industry in 1980 completing a City and Guilds apprenticeship in Paint and Refinishing. He has since worked in a variety of related roles before joining BASF in 1996.
Throughout the variety of roles that Paul has held within BASF over the last 24 years, he has developed unique and valuable skills in areas of strategic partnerships, marketing, account management and opportunity development. These attributes will be suited to guide and advise I-CAR Australia in its pursuit for continual improvement and customer satisfaction.
Subaru Australia Pty Ltd
Andrew works for Subaru Australia as a Category Manager for Collision. He has 38 years experience in the automotive industry in various positions and sectors. Starting as a panel beater, he moved into management roles before opening his own smash repair business. He then spent 15 years as a Motor Assessor with one of Australia’s largest insurance companies. To further challenge himself, in 2012 Andrew took on a role in the aftersales department for Subaru Australia where he has been training in the latest technology and been able to combine this with his industry experience to influence the development of the Subaru Certified Collision Repairer Network.
“Working with a manufacturer has given me the opportunity to share technical information and procedures with the collision industry. With vehicle technology rapidly growing, access to information, equipment and training are essential to the modern-day Collison Repair Business. As an industry leader, I-CAR Australia plays an essential role for all stakeholders to which I’m excited to be part of.”
Andrea McCarthy is on a mission to change the public perception of the panel repair industry. With her 24 years of experience as owner and office manager of McCarthy Panel Works in Mackay, she knows that there is so much more to the profession than just removing dents and painting.
Throughout her career, Andrea has worked tirelessly to be a voice amongst organisations who can spark positive change. In 2014 she joined the committee of the National Auto Collision Alliance (NACA) a division of the MTAQ , elected into the secretary role. In June 2020, she was elected Chair of the Division. This position also brings with it the honour of being the first female to hold this Chair seat.
In 2017 Andrea joined the Industry Advisory Council of I-Car Australia. Andrea knows that her mission will benefit every Australian household. But she also knows that every revolution needs to start with education. So, by beginning with herself and her McCarthy Panel Works staff, including the administration team, who have undergone numerous
I-CAR Australia courses, Andrea is moving in the right direction. She will continue this pursuit, while also delivering integrity, insight and experience to her board and council roles.
David has an extensive knowledge of the Smash Repair and Insurance Industry, spending over 30 years working in many different area’s in the motor repair industry and claims and assessing departments to a point where I am a subject matter expert in these areas.
I have extensive experience in people leadership and have championed and lead many change initiatives in difficult environments. My focus is to look for opportunities within a business, plan and enact change, where required, for the betterment of all parties concerned – People, Business Partners, political landscape and for the organisation.I have a track record of someone that builds strong relationships and delivers on tasks and promises to assist with the improvement and growth of the organisation.
Charlie has over 35 years industry experience in a broad range of roles, spanning both the mechanical and collision repair sectors. He is currently responsible for authoring Suncorp Motor Assessing and Repair information and the delivery of technical training, via a dedicated team of instructors. Charlie also manages the Thatcham escribe business for Suncorp, providing industry-wide access to repair methods throughout Australia and New Zealand.