Professional Development Program

The I-CAR Professional Development Program (PDP) trains collision repair professionals in essential role-specific knowledge and skills

Designed with extensive input from the collision repair industry, Role specific training gives collision repair professionals and insurance auto physical damage appraisers the role-specific information, knowledge and skills they need to perform complete, safe and quality repairs. Businesses that invest in PDP training benefit from improved business performance, enhanced employee development and reduced risks.

In the PDP, each professional develops their skills through a distinct training path tailored to their role. The progressive training is designed to continually build upon their existing knowledge, and is regularly updated to reflect current collision repair techniques. For these reasons, the PDP is recognized as the industry standard for training in the collision repair industry.

A competitive edge for Collision Repair technicians and businesses

To properly repair today’s complex vehicles, up-to-date training across several key collision repair roles is essential. The I-CAR PDP for Collision Repair Professionals was designed specifically to meet this demand and is the industry standard for role-specific training that contributes to complete, safe and quality repairs. The program was developed with extensive input from the collision repair industry to meet the industry’s current and future needs.

Training Paths for Collision Repairers

I-CAR’s PDP collision repair training features distinct training paths that provide each person involved in the collision repair process the up-to-date knowledge and skills they need to perform their role successfully.

The PDP for Collision Repair Professionals includes four roles that are required to earn the Gold Class™ recognition, as well as one specialist role.

Estimator – Estimators inspect, analyze and evaluate damaged vehicles to create a comprehensive and accurate damage report.

Non-Structural Technician – Non-Structural Technicians restore damaged exterior panels to their original integrity, function, and appearance.

Steel Structural Technician – Steel Structural Technicians restore vehicle dimensions and structural integrity to collision-damaged vehicles.

Refinish Technician – Refinish Technicians prepare and apply paint to repaired vehicles to restore a vehicle’s appearance to pre-accident condition.

Aluminium Structural Technician – Aluminium Structural Technicians restore aluminium structural dimensions and structural integrity to collision damaged vehicles

Training Paths for Insurance Professionals

AssessorAssessors inspect, analyse and evaluate damaged vehicles to create a comprehensive and accurate damage report and the I-CAR PDP training prepares assessors with the knowledge and solutions needed for their role.

Achieving higher levels of knowledge

The Inter-Industry has identified specific Knowledge Areas that collision repair professionals in each role must learn in order to produce complete, safe and quality repairs.

Working with the Inter-Industry, I-CAR has grouped these Knowledge Areas according to skill level, called ProLevels. Each ProLevel builds upon previous knowledge and training, to cover progressively more in-depth content.

Individuals progress from ProLevel 1® through ProLevel 3®, with ongoing annual training thereafter, to ultimately achieve and maintain advanced-level knowledge.